Refund & Cancellation Policy
Thank you for choosing Nava Tejaswi Matrimony Telugu. We strive to provide you with the best matrimonial services. Please read our Refund & Cancellation Policy carefully before making any purchase.
1. Membership Payments
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All membership packages are offered on a paid basis with different levels of access and features.
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Once a payment is successfully completed, the membership will be activated as per the selected package.
2. No Refund Policy
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All payments made for membership packages are final and non-refundable.
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Refunds will not be provided under any circumstances, including but not limited to:
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User’s decision to stop using the service.
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Failure to find a suitable match.
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Duplicate or accidental purchases.
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Technical issues on the user’s end (such as device/browser compatibility).
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3. Cancellation Policy
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Membership packages cannot be cancelled once purchased.
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Users may choose to deactivate or delete their profile, but this does not entitle them to a refund.
4. Payment Disputes
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In case of transaction failures (e.g., double payments, payment not reflecting in your account), please contact us immediately.
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We will coordinate with the payment gateway to resolve the issue, but the decision of the payment processor will be final.
5. Contact Us
For any questions or assistance related to payments, please reach out to us:
📞 Phone: +91 99897 08754
📧 Email: navatejaswimatrimonytelugu@gmail.com